Due to a contract dispute between UnitedHealthcare and Ascension Wisconsin, we understand many of our patients have questions and concerns. We want to reassure you and provide clarity regarding your care.
We are still in-network with UnitedHealthcare, and that contract remains in effect until October 1, 2025. Please note that even if you receive a letter from UnitedHealthcare stating otherwise, you are still covered for your appointments with us.
If you have an upcoming appointment, please do not cancel it at this time. We are closely monitoring the negotiations and will provide updates as soon as they become available. Our goal is to ensure you continue to receive the care you need with as little disruption as possible.
For more information, you can visit the official negotiation pages for each organization:
We appreciate your patience and will keep you informed of any changes.
Thank you for choosing Madison Medical Affiliates in Milwaukee and Mequon, WI for your healthcare needs. We are proud to serve you and our community. Our goal is to provide you with the highest quality care through experienced medical physicians and dedicated primary care providers. To ensure the highest quality care and to prepare for your upcoming visit, please review our office policies below.
In preparation for your appointment, please plan to arrive 15 minutes before your appointment time to register and bring:
When entering our office please put your phone on silent/vibrate but feel free to use your cell phone within our waiting rooms. After being called back for your appointment please refrain from using your cell phone until your appointment is finished.
Copays and payment on prior balances are expected at time of service, unless a prior arrangement has been made with our billing department.
We value the time of our patients and providers and understand that appointments may need to be changed. We ask that you provide 24 hour notification to cancel or reschedule your appointment. Please see policy below if ‘no show’ or cancelling within less than 24 hours.
New patients: Two no show appointments will result in dismissal from the practice
Established patients: Three no show appointments will result in dismissal from the practice
Please keep in mind that every insurance company is different and some do not cover certain services. We encourage all patients to contact their insurance company prior to services rendered. If your physician can do same day treatment for your convenience in one office visit, your insurance may not cover that treatment and you may be charged the full balance. Our billing department can be reached at (414) 272-5775 with any questions or concerns.
