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Cyber Security Incident

Madison Medical Affiliates is currently experiencing a business interruption associated with the cyber security incident at Ascension Health. As a result, access to electronic medical records and patient schedules have been impacted. Despite these limitations, Madison Medical remains open at all locations to meet your health care needs. If you are visiting our clinics during this interruption, please bring a list of your current medications. 

We are working diligently to ensure this disruption has minimal impact on our clinic operations. We will share more information as it becomes available. Thank you for your patience and thank you for entrusting Madison Medical with your care. 

Cyber Security Incident Learn More

Office Policies

Thank you for choosing Madison Medical  Affiliates for your healthcare needs. We are proud to serve you and our community. To ensure the highest quality care and to prepare for your upcoming visit, please review our office policies below.

In preparation for your appointment, please plan to arrive 15 minutes before your appointment time to register and bring:

  • Insurance card
  • Photo ID
  • Cash/check/credit card if copay required
  • Up-to-date medication list

Office Policies

Cell phone policy

When entering our office please put your phone on silent/vibrate but feel free to use your cell phone within our waiting rooms. After being called back for your appointment please refrain from using your cell phone until your appointment is finished.

Copays/Prior Balances

Copays and payment on prior balances are expected at time of service, unless a prior arrangement has been made with our billing department.

No Show

We value the time of our patients and providers and understand that appointments may need to be changed. We ask that  you provide 24 hour  notification to cancel or reschedule your appointment. Please see policy below if ‘no show’ or cancelling within less than 24 hours.

New patients: Two no show appointments will result in dismissal from the practice

Established patients: Three no show appointments will result in dismissal from the practice


Billing/Insurance Concerns

Please keep in mind that every insurance company is different and some do not cover certain services. We encourage all patients to contact their insurance company prior to services rendered. If your physician can do same day treatment for your convenience in one office visit, your insurance may not cover that treatment and you may be charged the full balance. Our billing department can be reached at (414) 272-5775 with any questions or concerns.